1. Introduction
Moyux Trading Co.,Limited (hereinafter referred to as "we") strictly abides by the EU General Data Protection Regulation (GDPR) and related data protection laws. This policy is intended to explain to EU users how we collect, use, store and protect your personal data and clarify your rights.
2. Data Controller Information
Company Name: Moyux Trading Co.,Limited
Website: www.linemotrade.com
Contact: [email protected]
3. Personal Data We Collect
We may collect the following types of personal data:
Identity information: name, gender, date of birth, etc. (if provided when registering an account).
Contact information: email address, telephone number, mailing address.
Transaction data: order records, payment information (such as encrypted credit card numbers), return and exchange records.
Technical data: IP address, device information, cookie data, browsing behavior (see Cookie Policy for details).
Others: user feedback, survey responses, etc.
4. Legal Basis and Purpose of Data Processing
We process your data only on the following lawful bases:
Performance of a contract: e.g. processing an order, delivering goods.
User consent: e.g. sending marketing emails (you can withdraw your consent at any time).
Legal obligations: e.g. tax reporting, complying with regulatory requirements.
Legitimate interests: e.g. improving services, preventing fraud.
5. Data Sharing and Transfer
Third-Party Service Providers: We may share necessary data with the following partners:
Payment processors (e.g. PayPal, Stripe).
Logistics companies (e.g. DHL, FedEx).
Cloud service providers (e.g. AWS, Google Cloud).
International transfers: If data needs to be transferred outside the EU, we will ensure that the recipient provides the same protection as the GDPR (e.g. standard contractual clauses).
6. Data Retention Period
We only retain data for as long as necessary to achieve the purpose for which it was collected, or for the minimum period required by law (e.g. 7 years for tax records).
7. Your Data Subject Rights
Under the GDPR, EU users have the following rights:
Right of access: Request a copy of your personal data.
Right to rectification: request that inaccurate data be updated.
Right to erasure (“right to be forgotten”): request that data be deleted under certain conditions.
Right to restriction of processing: request that data processing be suspended (e.g. if there is a dispute about the accuracy of the data).
Right to data portability: obtain your data in a structured format and transfer it to another service provider.
Right to object: object to data processing based on legitimate interests (e.g. direct marketing).
How to exercise your rights:
Please send an email to [email protected] and we will respond within 30 days.
8. Cookies and tracking technologies
We use cookies to optimize website functionality and you can manage preferences through your browser settings (see separate Cookie Policy for details).
9. Data security measures
We use technical (e.g. SSL encryption) and management measures to protect data security, but we cannot guarantee the absolute security of Internet transmissions.
10. Policy updates and contacting us
This policy may be updated periodically, please pay attention to the website announcement.
If you have any questions about our privacy practices, please contact:
Email: [email protected]